Privacy Policy

Identity and contact information This includes your full name, date of birth (to verify you are 18+), residential address, email address, and phone number provided during account registration.

Technical and usage data We collect information about your device, IP address, browser type, and how you interact with our platform, including pages visited and time spent on the site.

Transaction and communication data We process details of your transactions on the platform and records of any support communications or inquiries you make with our team.

We process your data based on several legal grounds, including the necessity to perform our contract with you, our legitimate interests in providing a secure service, compliance with legal obligations in Australia, and your explicit consent where required.

Your information is used to:

• Set up and manage your user account.
• Provide customer support and resolve technical issues.
• Monitor for fraudulent activity and ensure platform security.
• Improve our services through data analytics.

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. We implement reasonable physical, technical, and administrative security measures to protect your data, though no method of transmission over the internet is 100% secure.

Under Australian privacy principles, you have the right to access the personal information we hold about you, request corrections to inaccurate data, and in certain circumstances, ask for the deletion of your records. To exercise these rights, please contact us at [email protected].

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.